Archive for the ‘Language of Leadership’ Category

Political Leadership – This Is The Problem

Political Leadership – It’s really not that hard.

In Australia we have disengaged with our political leaders. We have voted out first term governments at a State level and it is not looking good for the current Federal Government. Our political leadership is at scary lows, and it is hurting our country.

Worldwide Leadership Problems

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Leadership Skills – Information

Leadership Skills – The Levels of Information

Those with strong leadership skills know that there are three levels of information that your audience could hear.

  • Level 1 – Content (What)
  • Level 2 – Process (How)
  • Level 3 – Context (Why)

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Joe Hockey and Poor People: Why He Can’t Win! – Public Speaking Tip

Public Speaking Tip: How NOT to argue your point if you want to win!

When Joe Hockey said that poor people don’t have cars and don’t drive as far he was technically correct. But that doesn’t mean he will win the argument.

The way you structure your message to market will determine if you are successful or not. Joe leaves out the most important element and therefore will never win. This is important in any public speaking situation, and even in one-on-one communication situations.

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Bad Sales Techniques You Still See Today

Bad Salespeople

Bad sales techniques never lead to long-term success.

We’ve all dealt with a pushy salesman.

Whether buying a car or being led into a sales meeting by a friend, it seems everyone has had a poor experience at some point.

An image that comes to mind is the Ned Ryerson character from the Bill Murray movie, Groundhog Day. He gets a little too pushy with Murray’s character day after day until one day Phil just wheels back and hits him right in the nose.

That image gave people everywhere a reason to cheer. We’ve all been there.

The truth is that selling is important. We’re all selling all the time. It could be selling our kids on the idea of going to bed on time or selling our partners on a new business strategy. The trick is to use good selling techniques, not bad ones.

Every bad selling technique focuses on winning. Salespeople act as if they are competing against the customer. The result is a win for the salesperson, but a loss for the customer. Bad salespeople do whatever it takes to win even if it only results in short-term gain.

The most successful salespeople take a different approach where both parties are winners. They avoid the bad techniques of the past. 

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How to Influence Like Billion Dollar CEO


Zappos is the largest online footwear retailer in the United States. The company was founded during the tech boom in the US in the late 1990s and continued to grow even after the boom subsided.

Zappos made a change during its initial years to focus on getting the right people on board. The focus was built around ten core values. This focus became so intense that people are hired and fired based on the core values alone. It doesn’t matter if the person does an adequate job.

This might seem harsh to some, but it’s part of what makes Zappos successful.

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10 Ways to Become a Better Business Leader

Bill Gates

First time leader? You need this.

Being thrust into a leadership position is daunting. No person is entirely prepared for their first leadership role. All leaders get a start somewhere. All had to learn how to communicate to achieve success.

Below are ways you can become a better leader by practicing your speaking skills. With practice, you can become a confident leader who inspires and gets results.

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Lies, Dam Lies and Statistics

Lies, Dam lies and Statistics

How to make statistics interesting…..


Presentation Skills

Many speakers will share a quote in a presentation to add power to their message. Here is how to use them for greatest impact.

  • Use them as supporting evidence. Deliver your point and explain it, then drop the quote in. It’s better to show that you have an idea that Obama supports with a quote, rather than having an idea of Obama’s that you have pinched and tried to expand.
  • Know the quote verbatim. No reading it out, no putting it on the screen. If it is integral to your message, it stands to reason that you know it back-to-front.
  • If you must put the quote on the screen, don’t use ‘Quotation Marks’. Quotation marks reduce the quote to a temporary message.
  • Always attribute the quote to the correct source.

As always your thoughts appreciated below.


Darren Fleming –

Persuade one-by-one

Persuade One-by-One,

When you are send your next group e-mail write it as though you are sending an individual e-mail. This will make it more personal to the reader and you will get a better response. When the recipient reads the e-mail it will sound as though you are writing directly to them – not to a group that they just happen to be part of.

Why does this work?

Compare their point of view to yours. When you write it you are in a one-to-many relationship. However, when they read it, they are in a one-to-one relationship. While they can see that you have sent the e-mail to many, they are reading it on their own and will respond as such. Make you language specific to an individual. Instead of asking, ‘Can someone assist with the training’ try, ‘Can you assist with the training.’ This puts the onus directly on the recipient to respond.

As always your thoughs below…


Darren Fleming –

How to tell if people are really listening to the boss

Want to know if people are engaged in what your Boss is saying at your next team meeting? You’ll notice this after a report has taken about 3-4 minutes to deliver.

When your boss/colleague/whoever has finished talking observe how others MOVE. Do they start moving at the same time, shifting their weight from side-to-side, moving their whole body as though they have just woken up? If they do, there is a good chance they have just woken up – or at least come out of a trance.

This happens when your voice becomes monotone. When it is monotone it becomes hypnotic. In the way that a good hypnotist will relax you into a trance with their voice, you can do the same to your team if you are not careful

You can avoid this by varying your voice in speed, volume, tone and even just pausing……………mid sentence. It does not matter how interesting your message is, if it is delivered without energy and enthusiasm it will disengage your team.

Now I know that this does not happen when you speak, but it will for others at your meeting

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