Leadership Skills iLead – Total Trust – How to Read Other People
When people find out I have a degree in psychology, they always want to know if I can read their mind. The surprising answer is – yes I can. In many instances I can read other people’s minds…and so can you.
This is not a trick. This is real, and I want to show you how to do it.
Total Trust is the second module of the iLead program and looks at building trust within teams and the market. I’ve placed mind reading in this module.
If you want to know how to read someone’s mind, just click on the image below.
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Transcription Leadership Skills iLead
Here is a technique on how you can read the mind of the people you’re dealing with.
iLead Leadership Skills: Getting Accurate Insight
In the iLead leadership skills program, the Trust module looks at ways that you can build trust within your organisation, within customers and marketplace in general.
One of the ways to do that is to get an accurate insight into what other people are thinking – maybe it’s your customers, maybe it’s your staff.
The easiest way to do this – on the phone, when you’re talking with someone, when you put the phone down, what are your first thoughts and feelings? You know how you have that special ability to pick up on the vibes that other people are sending you, how you can read people, and you just get this gut feeling on what it is they’re thinking about you?
Well, I hate to break it to you – you’re not alone.
Trust Your Gut To Read Others
Everyone has these leadership skills. So if you want to know what the people at the other end of the line are thinking about you when they put the phone down, simply reflect on what it is you’re feeling about them. If you’re feeling as though “That person is doing me over,” there’s a good chance they’re feeling that about you. If you’re putting the phone down thinking, “This is awesome, it’s going to be a great deal,” there’s a good chance they’re thinking that about you as well.
When you have the constant feeling of “This is a positive,” put-down of the phone, “This has been a good conversation,” this is how you build trust. This is how you get people to join your cause, whether that cause is to build an organisation, sell products, or take over a new market.
Leadership Skills: You Have The Ability To Read People
We all have the leadership skills to read each other’s minds, and we do it all the time. We think that we have this special ability that no one else has, but the reality is we can all do that. What are the people, when you put the phone down, saying about you?
More importantly, your staff that you’re trying to build up to make better, to make productive – have a look at their reaction when they put the phone down, and what the reaction will be of the person at the other end.
What I’d like you to do is, below, pop in a comment of what you have seen your staff, in your organisation, do – or potentially, you do – and how that is reflecting on the trust that’s being built within your organisation.