Posts Tagged "Influence"

The Fault Finder

It’s easy to be the fault finder – to point out what is wrong and how it should be better. Anyone can do that – and they always will.

It’s much harder to build someone up, but the rewards are immense. It creates connection and this drives influence.

As always I’d love your thoughts on this here.

Cheers,

Darren


Your Hidden Bias in Public Speaking Skills and Conversations

Bias

In general, people believe they are ‘rational’ and that they make decisions based on facts, which will lead to effective solutions. However this is simply not the case. We are all prone to making decisions that are far from rational. Knowing how this affects your client, staff and boss can help you influence them. Further, it can help you question if you are introducing any bias into your own decision making.

This is super important for any public speaking situation.

Cognitive bias is one of the reasons why we don’t always make the best decisions. Cognitive bias comes in many forms and can be characterised by the tendency to make a decision and take action on insufficient information, overconfidence or reliance on past experience.

In business this can be a mistake. The wrong decision can cost your business financially and compromise your market position. An awareness of the types of bias that exist can help you overcome them.

Here are three of the most common cognitive biases prevalent in the business world: 

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Environmental Manipulation: A Secret Of The Most Influential Influencers

Environmental Manipulation

In one example of environmental manipulation, real estate agents bake bread for open houses.

You’re in a comfortable, chic executive boardroom. You’re sitting at a polished hardwood table, enjoying the smell of fresh brewed coffee. You’ve gathered a few colleagues this morning to discuss an idea you’ve worked on for months. How do you use your environment to make sure your audience is receptive, relaxed and motivated to listen?

If you want to be an effective speaker, you’ll need to recognise that the environment matters. Whether we notice it or not, little changes to sensory perception have a big influence on your listeners’ perception of message value.

This is environmental psychology.

When you want to influence someone consider these concepts of environmental manipulation.

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