Corporate Leadership Training iLead – Total Trust – Communication Style

I was recently with a client who was searching for ways to help one of his senior managers improve. The manager was great, but his team wasn’t getting the results they should have been getting. My client thought it was not the teams fault, but rather that they weren’t getting the message from the manager.

After looking at the communication style of the manager, I noticed he was using a de-leveraged communication style…and it’s more common than you think.

I’ve put together a short video on what a deleveraged communication style is, and how you can overcome it.

You can get the details by clicking on the image below.

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Transcription Corporate Leadership Training iLead

Here’s a technique from the iLead Corporate Leadership Training program about building trust and how people will trust you through the way that you communicate with them.

How To Get People To Trust You

In the iLead program, the module on trust looks at how do you get people in your organisation, your market, to trust you and want to follow you.

One of the elements of trust is the way that we communicate.

Most people, unfortunately, have a de-leveraged style of communication. They know that they should, for example, go knock on someone’s door to explain a new business, but they say, “Maybe I’ll call them. That’ll be quicker; that’ll be easier.” Or, make a phone call to let them know that the order’s gone on back order and won’t be out for two weeks. “Uh… but you know, it might be easier just to quickly send an email.” Or maybe it should be a case of “I’ll send an email to let them know that the order has been dispatched and will be there in two days,”, but nothing happens.

We de-leverage the way we communicate.

What that does is increase the level, the distance of trust within you and the audience.

Corporate Leadership Training Leads To Better Communication

A better way, to communicate with your audience, is to gear it up. If you should be sending an email to someone to say, “Hey, the order’s been dispatched, you’ll have it tomorrow,” pick up the phone and call them. If you should be calling them to say, “Hey, the order hasn’t been dispatched,” can you send someone around? And if your first point of call is to say, “Hey, I’ll go around and explain new business and new product to them,” can you take them out to lunch.

When communication lines open within your organisation, between management and staff or between your organisation and customers, trust is increased. Why? Because we can turn our BS detectors on, look the person in the eye, and say, “Yes, I trust you.”

iLead Corporate Leadership Training

This is just one of the many modules, the Trust module, in the iLead Corporate Leadership Training program, which shows you and your organisation how to position yourself as leaders in the market so every person in your organisation adopts the leadership mentality and can lead the market.

What I’d like you to do now, is tell me what your communication style is by leaving a comment below. Is it a deleveraged or is it a geared forward so you can build greater trust within your organisation?

Corporate Leadership Training iLead – Buy In – Eat With Me

There’s a common mistake I see many leaders within organisations make. It costs them in terms of productivity, sales and buy-in to the bigger picture. It’s particularly true with leaders who manage geographically disperse staff and those who have large numbers of staff. It’s easy to fix, and doesn’t cost a thing.

The mistake resolves around our basic biological, psychological and sociological needs for food – and to share it. The problem is easy to fix and has a massive payoff.

You can get the details on what to do by clicking on the image below.

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Transcription Corporate Leadership Training iLead

Here is a technique about how you can increase buy-in at all levels of your organisation for your ideas.

The third module of the iLead Corporate Leadership Training program is about buy-in.

Getting Buy-In For Your Organisation

How do you get people to buy into your message?

Many organisations send senior leaders offsite for a day or two, to develop strategies for the next 12 months, and the success of that strategy comes down to how well those senior leaders can sell it and obtain buy-in from within the organisation.

One of the easiest ways to get people to have buy-in is what is known, in religious terms called break bread, is to share a meal. We are social creatures; we are people who are driven, by biology, psychology, sociology, to come together and share food.

Treat Your Staff To A Meal

If you’re in senior management, and you look after branches, staff interstate or even around the corner, and your visits and your trips are all designed around fly in late one night, meetings all day, and the last flight out, what happens is you miss a major opportunity to bond with your team, the people that you are leading, so they will want to buy into your message.

Eat with your staff. Go to the lunchroom, sit down, and hear what they have to say. Be a person. Don’t be the senior leader. This doesn’t mean putting on a three-course lunch and inviting people around and hosting the dinner. What it means is being sociable and getting to know the people that you work with, that you lead.

It works in the iLead corporate leadership training program. It can work fo you.

iLead Corporate Leadership Training: Eat With Me

We have biology needs, of needing to eat; we have psychology needs, of wanting to form part of a group; we have sociology needs, of wanting to be part of a wider organisation. And we, as a society, do that around food. If you want people to buy into your message, a simple technique that you can use is just simply, “Eat with me.”

What I’d love you to do is below, pop in how you see people in organisations coming together around food, and what that does for cohesion. Maybe how it would help senior management in any organisation bond with the staff that they’re leading and get them to buy into your message.

Corporate Leadership Training iLead – Bullet-Proof Belief – Fake it Until You Make It

The idea of “fake it ‘til you make it” gets a bad wrap. It’s one of the easiest ways to progress.

Why? It’s got to do with perception and our skill levels and how these two interact.

I’ve put together a short video to show you how this interaction happens and how you can benefit from it.

You can get the details by clicking on the image below.

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Transcription Leadership Training iLead

Here is an insight on how you can help build belief and alignment between personal drives and personal goals, and that of the organisation that you work for.

The fourth module of the iLead corporate leadership training program is about belief. And to have belief in yourself, that you can achieve, involves, in part, alignment. How do your personal values – what gets you out of bed, what you hold dear – how does that align to the organisational values?

Corporate Leadership Training: Your Values

Now, you’ll have an understanding or an insight into what your values are, but maybe you don’t know the full depth of your values. What are the values, what drives your organisation? Now, before you say, “Dollars,” look beyond that, because the reality is the company that you work for, it’s probably easier to turn a profit by selling everything and sticking the money in funds and playing the stock market or commodities or whatever the case is. It’s not always profit that drives a business. It’s very important, but it’s not always what drives it.

Do Your Values Align?

Do your values line up to organisational values? If they do, what happens is it’s easier for you to go off and implement what it is the organisation wants to achieve. If they don’t line up, there’s going to be a level of friction, and that level of friction is going to hold you back as a leader, as a person, it’s going to hold your team back from achieving what it is that they’re after.

Now, looking at the values, it’s not about saying, “Well, the values don’t align. You need to leave.” It’s about working out where the commonality between individual values and corporate values lies, so you can operate in that area and achieve what it is that you’re after.

In corporate leadership training, we find the commonality.

iLead Corporate Leadership Training

This is just one of the many techniques that are in the Belief module of the iLead program. How do individuals align their personal values to organisational values so they can achieve more?

What I’d love you to do if you can is below, pop in a comment that tells me how your values align to where it is that you work, and how it helps drive you, or if they don’t align, what it is that you feel is in conflict.

Corporate Leadership Training iLead – Simple Sales – Start with Why

When it comes to selling any product or service, people don’t want to listen to your pitch straight up. It doesn’t matter how good your product is, or how well your pitch has been constructed, they won’t want to listen until you can answer one simple question for them.

This is a simple, one-word question that we all have. Answer it and people will start listening to what you are selling. Forget to answer it and they will ask you to leave.

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Corporate Leadership Training iLead – Personal Positioning – Energy

People are attracted to people with energy. The more energy we have, the more others want to be around us.

This is not a cheer-leader type of energy – no-one wants a rah-rah type leader in the office. It’s about being positive and brightening up a room. Getting the energy you need is simple and rewarding.

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