Posts Tagged "ilead"

Executive Leadership Coaching iLead – Confident Communication – Connect with stories and emotions

May 20th, 2015 |no comments

Executive Leadership Coaching iLead – Confident Communication – Connect with stories and emotions

I’m often asked what is the best way to get people to listen to a message. This could be selling, getting staff to follow directions or a supervisor to give permission for you to start a project.

The solution is to go old school and tap into the way we have thought and communicated for thousands of years. You can get all the details on what it is here or by clicking on the image below.

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Transcript Executive Leadership Coaching iLead

Here’s a technique on how you can connect with your audience, your staff, your marketplace, in a way that will bond them, and draw them to your message. I’ll share with you in a moment.

Confident Communication is the eighth module in the iLead executive leadership program. It shows individuals how to communicate in such a way, so others want to follow. This communication might be at the front of the room, on email, telephone, across the table meeting. The way we get people to follow our message and bond with it is to elicit the emotions in what it is you’re talking about. How do we do this?

How To Connect With Your Audience: Stories And Emotion

Well, humans, we’re emotional creatures, and we will bond to emotions. Where we find the emotions is the stories that sit behind the data. If you have information to share, what is the story behind it that your audience will listen to?

Now, your stories don’t need to over the top. They don’t need to be, “I climbed Mount Everest with a Sherpa on my shoulder and a broken leg.” Those sort of stories of “I’m over the top” are great, wonderful to listen to from motivational perspective, but from an engage-your-audience perspective there’s a disconnect that happens. “I wish I was that good to climb Mount Everest.”

Sharing Stories: Keep It Simple

The stories you use need to be simple, basic, and every day. If you use a story about coming to work, I can relate to that. If you use a story about having a tough weekend or fun with the kids or whatever it happens to be, I can relate to that. When you find an appropriate story and match your data, your message, to it, it comes alive. I will remember it, and therefore I’ll bond with your message. That is what brings the emotions out.

iLead Executive Leadership Coaching

Confident Communication is just one of the modules in the iLead executive leadership coaching program. Leaders need to be able to communicate, and that’s what this whole module is about. How do they communicate in a way that an audience wants to follow?

Please pop your comments in below, of some of your favourite stories that you’ve heard from speakers, managers, your boss, customers, that you’ve remembered over the years, and why you remembered it. And I guarantee you’ll find that there’s an emotional content to it. That’s what we do in our executive leadership coaching.


Executive Leadership Coaching iLead – Buy In – Know My Name

May 13th, 2015 |no comments

Executive Leadership Coaching iLead – Buy In – Know My Name

Sorry, but this is a bit of a rant!!!

I was recently working with a very senior business leader who had over 500 people in his business unit (there were several thousands of people in the organisation).

He was complaining that no one was (apparently) reading his e-mails. He wanted to know how to change this.

This is a common problem within big organisations. Messages are sent, but no one is reading them.

I asked him if he knew the people who weren’t opening and he couldn’t name them.

And that’s the problem.

To ensure that your organisation doesn’t have the same problem, I’ve put together a short video that will give you one powerful technique to help get e-mails opened, people on board with your message and improve productivity. You can get the details  by clicking on the image below.

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Transcription Executive Leadership Coaching iLead

Here is a great technique on how you can help your staff buy into the message that you’re selling.

iLead Executive Leadership Coaching: Know My Name

The third module of the iLead executive leadership coaching program is about buy-in.

How do you get staff at all levels to buy into the message? Senior leaders have their strategies they need to get the organisation to implement. The level of success out of that strategy depends on how much the staff buy into it.

One of the easiest ways to get people to buy into your message is to know their names. Every person you manage – do you know their name?

And if the answer is yes, do you know their partner’s name, their children’s name, what they like to do on the weekend? But at basic level, you need to know the name of every person that you’re leading.

Now, I know some people are going, “I’ve got over 400 people in my organisation. That’s not possible.”

Well, don’t worry – this is not in addition to your normal job. This is your normal job.

Executive Leadership Coaching: Be A Leader

If you’re the leader and you want people to follow you, there needs to be a level of intimacy. People need to come together. And that intimacy starts with you knowing my name. If you want me to follow you, I need to know that you care about me. And that starts with knowing my name.

What the benefit of this is when you send out a group email and I see it’s from your email address, there’s a chance that if I know you know my name, I’m going to open your email. And there’s a chance that as I read your message I will hear your voice saying it to me.

If you’re the leader of a team, if you’re the leader of an organisation, of a business unit, you’re the leader, and the leader needs to know the names of the people they’re leading. Otherwise, there’s no incentive for the people to follow.

This is just one of the small techniques that are shared in the Buy-In module of the iLead executive leadership coaching program. What I want you to do is below, share with me the times where leaders, that you’ve worked for or had in your organisation, have known everybody’s name, and what it does for that individual who is known by the leader, and also for organisational success.


Executive Leadership Coaching iLead – 20-20 Vision – SMARTER Goals

April 27th, 2015 |no comments

Executive Leadership Coaching iLead – 20-20 Vision – SMARTER Goals

One of the skills a great leader has is to set goals/vision for their team that drives people to perform. For many years, this was summed up by setting SMART goals. It’s now time to take that further.

It’s time to set SMARTER goals.

SMARTER Goals remove the chance of self-sabotage and make it easier to move to the next goal once the last goal has been achieved.

You can get the full details on how to do this by clicking on the image below.

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Transcription Executive Leadership Coaching iLead

Here’s a technique about how you can set SMARTER goals. We’re all familiar with SMART goals. SMARTER goals, though, are – smarter.

The 20:20 Vision Module of the iLead Executive Leadership Coaching program looks at how we set goals within our business, our personal life, and any area of life, so we can achieve and move forward.

The idea of smarter goals has been around for a long time. Specific, Measurable, Attainable, Realistic, Time-related. I want to encourage you to start creating SMARTER goals, and there, on the end of that is Ecological and Reward.

SMARTER Goals: Ecology

Ecological means that it fits into the whole ecology of your life. Now, what does that mean? If you’re self-employed, or maybe you’re working in an organisation, and you have a goal of increasing sales by $1 million for the next twelve months, that may very well be an achievable goal, but what is the knock-on effect of following that goal?

What effect, if you’re self-employed, for instance, will driving a million dollars worth of business extra have for your leisure time, for your family time, for your sporting time? If you set a goal and achieve it, and it hurts other areas of your life, you’ll self-sabotage because other areas of your life are being neglected. Make your goals ecological, for your whole life, so everything fits in.

SMARTER Goals: Reward

When you achieve your goals, how do you reward yourself? Do you go, “Ripper! Time to celebrate!” going off and having a night away, having a week off, buying yourself whatever it happens to be? Or are you the person who goes, “Well, achieved the goal,” straight into the next one? We are reward-seeking individuals. We love to play, as humans.

When we reward ourselves, it’s a pat on the back for a job well done. If you don’t reward, it increases the chances of burnout, and it decreases your level of performance next time around.

So when you set off and set goals next time, make them Specific, Measurable, Attainable, Realistic, Time-related, Ecological, and Reward.

That’s what we do in our executive leadership coaching.

iLead Executive Leadership Coaching

This is just one of the many modules of the iLead Executive Leadership Coaching program, many techniques of part of the 20:20 Vision module that I share within organisations so they can help lift the standard of everyone’s performance, how well they lead and perform and achieve organisational objectives.

What I’d love for you to do is share a comment below with me one of your favourite goal-setting techniques and how you reward yourself when it is you achieve a major goal.


Corporate Leadership Training iLead – Total Trust – Communication Style

April 20th, 2015 |no comments

Corporate Leadership Training iLead – Total Trust – Communication Style

I was recently with a client who was searching for ways to help one of his senior managers improve. The manager was great, but his team wasn’t getting the results they should have been getting. My client thought it was not the teams fault, but rather that they weren’t getting the message from the manager.

After looking at the communication style of the manager, I noticed he was using a de-leveraged communication style…and it’s more common than you think.

I’ve put together a short video on what a deleveraged communication style is, and how you can overcome it.

You can get the details by clicking on the image below.

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Transcription Corporate Leadership Training iLead

Here’s a technique from the iLead Corporate Leadership Training program about building trust and how people will trust you through the way that you communicate with them.

How To Get People To Trust You

In the iLead program, the module on trust looks at how do you get people in your organisation, your market, to trust you and want to follow you.

One of the elements of trust is the way that we communicate.

Most people, unfortunately, have a de-leveraged style of communication. They know that they should, for example, go knock on someone’s door to explain a new business, but they say, “Maybe I’ll call them. That’ll be quicker; that’ll be easier.” Or, make a phone call to let them know that the order’s gone on back order and won’t be out for two weeks. “Uh… but you know, it might be easier just to quickly send an email.” Or maybe it should be a case of “I’ll send an email to let them know that the order has been dispatched and will be there in two days,”, but nothing happens.

We de-leverage the way we communicate.

What that does is increase the level, the distance of trust within you and the audience.

Corporate Leadership Training Leads To Better Communication

A better way, to communicate with your audience, is to gear it up. If you should be sending an email to someone to say, “Hey, the order’s been dispatched, you’ll have it tomorrow,” pick up the phone and call them. If you should be calling them to say, “Hey, the order hasn’t been dispatched,” can you send someone around? And if your first point of call is to say, “Hey, I’ll go around and explain new business and new product to them,” can you take them out to lunch.

When communication lines open within your organisation, between management and staff or between your organisation and customers, trust is increased. Why? Because we can turn our BS detectors on, look the person in the eye, and say, “Yes, I trust you.”

iLead Corporate Leadership Training

This is just one of the many modules, the Trust module, in the iLead Corporate Leadership Training program, which shows you and your organisation how to position yourself as leaders in the market so every person in your organisation adopts the leadership mentality and can lead the market.

What I’d like you to do now, is tell me what your communication style is by leaving a comment below. Is it a deleveraged or is it a geared forward so you can build greater trust within your organisation?


Corporate Leadership Training iLead – Buy In – Eat With Me

April 13th, 2015 |2 comments

Corporate Leadership Training iLead – Buy In – Eat With Me

There’s a common mistake I see many leaders within organisations make. It costs them in terms of productivity, sales and buy-in to the bigger picture. It’s particularly true with leaders who manage geographically disperse staff and those who have large numbers of staff. It’s easy to fix, and doesn’t cost a thing.

The mistake resolves around our basic biological, psychological and sociological needs for food – and to share it. The problem is easy to fix and has a massive payoff.

You can get the details on what to do by clicking on the image below.

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Transcription Corporate Leadership Training iLead

Here is a technique about how you can increase buy-in at all levels of your organisation for your ideas.

The third module of the iLead Corporate Leadership Training program is about buy-in.

Getting Buy-In For Your Organisation

How do you get people to buy into your message?

Many organisations send senior leaders offsite for a day or two, to develop strategies for the next 12 months, and the success of that strategy comes down to how well those senior leaders can sell it and obtain buy-in from within the organisation.

One of the easiest ways to get people to have buy-in is what is known, in religious terms called break bread, is to share a meal. We are social creatures; we are people who are driven, by biology, psychology, sociology, to come together and share food.

Treat Your Staff To A Meal

If you’re in senior management, and you look after branches, staff interstate or even around the corner, and your visits and your trips are all designed around fly in late one night, meetings all day, and the last flight out, what happens is you miss a major opportunity to bond with your team, the people that you are leading, so they will want to buy into your message.

Eat with your staff. Go to the lunchroom, sit down, and hear what they have to say. Be a person. Don’t be the senior leader. This doesn’t mean putting on a three-course lunch and inviting people around and hosting the dinner. What it means is being sociable and getting to know the people that you work with, that you lead.

It works in the iLead corporate leadership training program. It can work fo you.

iLead Corporate Leadership Training: Eat With Me

We have biology needs, of needing to eat; we have psychology needs, of wanting to form part of a group; we have sociology needs, of wanting to be part of a wider organisation. And we, as a society, do that around food. If you want people to buy into your message, a simple technique that you can use is just simply, “Eat with me.”

What I’d love you to do is below, pop in how you see people in organisations coming together around food, and what that does for cohesion. Maybe how it would help senior management in any organisation bond with the staff that they’re leading and get them to buy into your message.


Corporate Leadership Training iLead – Bullet-Proof Belief – Fake it Until You Make It

April 7th, 2015 |no comments

Corporate Leadership Training iLead – Bullet-Proof Belief – Fake it Until You Make It

The idea of “fake it ‘til you make it” gets a bad wrap. It’s one of the easiest ways to progress.

Why? It’s got to do with perception and our skill levels and how these two interact.

I’ve put together a short video to show you how this interaction happens and how you can benefit from it.

You can get the details by clicking on the image below.

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Transcription Leadership Training iLead

Here is an insight on how you can help build belief and alignment between personal drives and personal goals, and that of the organisation that you work for.

The fourth module of the iLead corporate leadership training program is about belief. And to have belief in yourself, that you can achieve, involves, in part, alignment. How do your personal values – what gets you out of bed, what you hold dear – how does that align to the organisational values?

Corporate Leadership Training: Your Values

Now, you’ll have an understanding or an insight into what your values are, but maybe you don’t know the full depth of your values. What are the values, what drives your organisation? Now, before you say, “Dollars,” look beyond that, because the reality is the company that you work for, it’s probably easier to turn a profit by selling everything and sticking the money in funds and playing the stock market or commodities or whatever the case is. It’s not always profit that drives a business. It’s very important, but it’s not always what drives it.

Do Your Values Align?

Do your values line up to organisational values? If they do, what happens is it’s easier for you to go off and implement what it is the organisation wants to achieve. If they don’t line up, there’s going to be a level of friction, and that level of friction is going to hold you back as a leader, as a person, it’s going to hold your team back from achieving what it is that they’re after.

Now, looking at the values, it’s not about saying, “Well, the values don’t align. You need to leave.” It’s about working out where the commonality between individual values and corporate values lies, so you can operate in that area and achieve what it is that you’re after.

In corporate leadership training, we find the commonality.

iLead Corporate Leadership Training

This is just one of the many techniques that are in the Belief module of the iLead program. How do individuals align their personal values to organisational values so they can achieve more?

What I’d love you to do if you can is below, pop in a comment that tells me how your values align to where it is that you work, and how it helps drive you, or if they don’t align, what it is that you feel is in conflict.


Corporate Leadership Training iLead – Authenticity – Say Look Sound

March 16th, 2015 |no comments

Corporate Leadership Training iLead – Authenticity – Say Look Sound

One of the many questions I get when helping people become better leaders is how do they develop the leadership skills they want, but yet still remain authentic to who they are.

It’s a great question.

Module 7 of the iLead program shows you how to remain authentic to what it is you stand for. One of the areas we examine is what you say, how you look and how you sound. I’ve put together a short video that shows you how these three elements come together to be the leader you want to be. You can get full details by clicking on the image below.

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Transcription Leadership Training iLead

Here are three areas where you can look to improve your authenticity, so people want to follow you and get on board with the message you’re sharing.

Authenticity is the 7th module of the iLead corporate leadership training program, and it looks at how you and your team can be seen as people who are authentic, genuine, and worthy of following.

There are three areas we look at for authenticity: are you authentic in what it is that you say, how you sound, and how you look.

This is so important, because you know that sixth sense we have when we listen to a politician or listen to our boss, and we just get that feeling of, “I don’t think this person’s got my best interests at heart.” This is authenticity coming through, and it’s what we teach in the corporate leadership training.

Corporate Leadership Training: Be Authentic In Everything You Do

The way you look comes into the way that you carry yourself. Are you comfortable with yourself and your message? The way you sound – does your voice convey confidence and assurance and what it is that you say? Is your message internally consistent? Are you contradicting yourself from one paragraph, one comment to the next?

When you have these sorted, and they’re consistent, your audience, your marketplace, your staff, your team will want to follow you. They’ll want to get on board with what it is that you say, and it’ll be much easier for you to lead.

And if you lead people when they are authentic to their staff or the market, it makes it easier for them to sell their message and sell products, and your organisation achieves its goal.

iLead Corporate Leadership Training: Discussion

This is just one of the many modules of the iLead corporate leadership training program that helps every individual team member within your organisation become more effective at being a leader in their role, so they can achieve more.

What I’d love to do is – below, pop down your favourite example of when you’ve seen someone who hasn’t been authentic with their message. Might be a politician, it might be someone you once worked for. It might even be yourself.

Pop it in – I’d love to continue this conversation about authenticity.


Leadership Skills iLead – Simple Sales – Sell with a Vision

March 9th, 2015 |no comments

Leadership Skills iLead – Simple Sales – Sell with a Vision

Google has democratised information. The exclusive knowledge that you gained at university is now available to anyone with just a few clicks. The process knowledge that you have on how to fix something is now redundant because there is a video on YouTube that shows me how to fix it myself.

If you’re in sales, this spells danger if you’re simply selling based on your knowledge. You need something more. That something more is what will set you apart from your competition, and allow you to have a value-based conversation as opposed to a price based one.

This change in mindset is part of the Simple Sales module in the iLead program. You can get the details on how to move beyond knowledge-based selling by clicking here or on the image below.

You can get the details on how to move beyond knowledge-based selling by clicking on the image below.

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Transcription of iLead Leadership Skills

Here’s a technique from the Simple Sales module that will help position you as a leader that others want to follow.

The ninth module of the iLead leadership skills program is Simple Sales, and what that looks at is, how do you sell your message in a simple way so others want to buy. There’s no trickery or anything like that.

Ten, fifteen, twenty years ago, an expert could sell because of the knowledge they had. Then Google came along and destroyed the power position that someone with knowledge had. You can get just about any piece of information you want from Google in a couple of clicks.

Leadership Skills: It’s About what You Predict and See

If you want people to follow your message, it’s no longer about what it is that you know, it’s about the future you can predict and that you can see.

When you have a future that others can see, a vision that others want to follow, and it makes sense to all the facts and data that’s available on Google and what it is we know, we’re more likely to get on board with your message, and follow, and buy from you. This has the power of attracting people to your message. This means you can get away from being a price-based conversation and head more towards a value-based conversation. We all know the value of that in the sales world.

Leadership Skills: Sell From A Vision

When you speak from a vision, it becomes unique – no one else can have your vision and your insight, and that gives you a unique selling point within your market.

Sell from a vision, not from what it is that you know, and people will come to your message.

iLead Leadership Skills: Discussion

What I’d love is for you to pop in a comment below about those people who have had a vision that you have followed, and what the effect of that vision was on you, how it changed you, and how you bought into what it is they were saying.

Simple Sales is just one of the many modules in the iLead leadership skills program that helps your organisation develop stronger leaders, better salespeople, more effective workers at all levels, so your organisation can achieve more and hit the goals that it needs to.

Would love to read your comments and to continue the conversation below.


Corporate Leadership Training iLead – 20-20 Vision – Finding Goals

February 24th, 2015 |no comments

Corporate Leadership Training iLead – 20-20 Vision – Finding Goals

Setting goals is something that we know we should do. However, most people either don’t set goals or if they do, they don’t stick to them. There is a reason for this.

As part of the corporate leadership training program iLead, the module 20:20 Vision shows you how to find corporate and personal goals that will excite you to achieve. These goals then drive decisions, actions and behaviours for the next 12 months.

You can get the full details on how to do this by clicking on the image below.

Read More »


Corporate Leadership Training iLead – Simple Sales – Start with Why

February 18th, 2015 |no comments

Corporate Leadership Training iLead – Simple Sales – Start with Why

When it comes to selling any product or service, people don’t want to listen to your pitch straight up. It doesn’t matter how good your product is, or how well your pitch has been constructed, they won’t want to listen until you can answer one simple question for them.

This is a simple, one-word question that we all have. Answer it and people will start listening to what you are selling. Forget to answer it and they will ask you to leave.

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